%0 Journal Article
%T Building Trust in Pharmacy: Understanding the Intricate Process
%A James Adams
%A Emily Davis
%A Daniel Brown
%J Annals of Pharmacy Practice and Pharmacotherapy
%@ 3062-4436
%D 2025
%V 5
%N 1
%R 10.51847/I45qlslevS
%P 134-140
%X Customer satisfaction serves as a key indicator of success in pharmaceutical services and is closely linked to trust in the pharmacy. Satisfaction with pharmaceutical services plays a crucial role in encouraging patient adherence to healthcare recommendations. This study aims to explore the relationship between customer satisfaction and trust in pharmacies. Employing a quantitative approach with a cross-sectional survey design, the research was carried out in June 2023 with a sample of 252 community pharmacy customers in Magelang, Indonesia, selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that infrastructure, medication information, and trust in pharmacists significantly impact customer satisfaction (p
%U https://galaxypub.co/article/building-trust-in-pharmacy-understanding-the-intricate-process-4zyssigsu1x96xp