TY  - JOUR
T1  - Building Trust in Pharmacy: Understanding the Intricate Process
A1  - James Adams
A1  - Emily Davis
A1  - Daniel Brown
JF  - Annals of Pharmacy Practice and Pharmacotherapy
JO  - Ann Pharm Pract Pharmacother
SN  - 3062-4436
Y1  - 2025
VL  - 5
IS  - 1
DO  - 10.51847/I45qlslevS
SP  - 134
EP  - 140
N2  - Customer satisfaction serves as a key indicator of success in pharmaceutical services and is closely linked to trust in the pharmacy. Satisfaction with pharmaceutical services plays a crucial role in encouraging patient adherence to healthcare recommendations. This study aims to explore the relationship between customer satisfaction and trust in pharmacies. Employing a quantitative approach with a cross-sectional survey design, the research was carried out in June 2023 with a sample of 252 community pharmacy customers in Magelang, Indonesia, selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that infrastructure, medication information, and trust in pharmacists significantly impact customer satisfaction (p
UR  - https://galaxypub.co/article/building-trust-in-pharmacy-understanding-the-intricate-process-4zyssigsu1x96xp
ER  -