Teledentistry (TD) plays a crucial role in consultations, treatment planning, diagnoses, coordination, and maintaining continuity of care, offering valuable decision support and simplifying the process of sharing patient information. It also opens new opportunities for dental students and professionals, enhancing traditional educational methods through video teleconferencing technology. The present study aimed to investigate the impact of TD on patient satisfaction and treatment outcomes in Saudi Arabia during the COVID-19 pandemic. This cross-sectional research surveyed both the general public and dental professionals in Riyadh via an online questionnaire. The sample consisted of 380 participants from the public, aged 18 and above, and 300 dental professionals. Among the 300 participating dentists, 19 (82.6%) were female and 4 (17.4%) male. The participants included 21.7% interns, 39.1% holding a BDS degree, and 39.1% specialists. 60.9% of the respondents had less than five years of clinical experience, with the majority (73.9%) working in public practice. During the COVID-19 pandemic, TD became an integral part of the dental practice, with most participants supporting its use and recognizing its advantages for managing patients remotely.
